Genetec launches analytics solution to improve airport operations

airportsThe new software can promote more efficient and secure operations at airports. (Image source: oddharmonic/Flickr)Genetec, a leading technology provider of unified security, public safety, operations, and business intelligence solutions, has introduced Genetec Airport Sense™, part of the Genetec Airport Practice Group

This advanced operational analytics solution relies on data provided by an airport’s existing security infrastructure, including cameras, sensors, and various detection devices to produce actionable intelligence about airport security, operations, and passenger flow.

By analysing and correlating data provided by multiple sensors such as video surveillance cameras, access control hardware, and IoT connected devices, Airport Sense gives airport security and operations managers, business analysts and airport executives a deeper understanding of what is happening in their facilities, says the company. This allows them to make timely, informed decisions to improve the passenger experience and increase revenue for duty-free, retail, and food services in the airport terminal. 

Through powerful analytics such as queue detection and delays, heat mapping, directional analysis, and people counting, Genetec Airport Sense pinpoints hindrances to the flow of passengers in ticketing, screening, and passport control– and can identify where wait lines build in areas such as duty free, dining, entertainment, and pre-boarding. Intuitive web-based dashboards and dynamic maps allow airport personnel to stay informed of real-time activity and take instant action to address a variety of situations, such as managing over-flowing queues and reallocating staff to deal with peak times.

“Today, air travel is much more than just transporting a passenger from one place to another. Airports are now thought of as ‘small cities’, and must provide a safe and efficient experience, from parking, check-in, and exposure to world-class shopping and dining,” said David Lenot, Airport Practice Group leader at Genetec. “The challenge for airports is to offer this amazing journey while delivering an environment that’s safe and secure, with operations that run like clockwork. That’s the guiding vision behind Airport Sense: to give airports the tools they need to get a clearer understanding of their business, and give passengers a seamless experience – from drop-off to take-off.” 


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